FAQ

Can I schedule recurring donations?

Yes, you can specify whether you want your contribution made one time, weekly, twice per month, monthly, quarterly or yearly.  You can set up as many schedules as you would like, so it is possible to give a monthly gift as well as a weekly one.

Can I view my contribution history?

Once your online account has been linked to your church record (which may take 2-3 days after creating an account), you will be able to view your contribution history under the giving tab.  You will still receive a contribution statement in the mail.

What if I change credit cards, checking accounts or want to adjust the date or amount of a contribution?

You can edit or delete a scheduled contribution at anytime, including the credit card, checking account information, date, frequency and amount.

Is online giving secure?

We have taken steps to ensure that the giving process is safe and secure.  All of your giving data is secured by SSL encryption.  SSL is an acronym for “Secure Socket Layer,” a security protocol that provides communications privacy over the internet.  It is the same technology used by banks and e-commerce companies.

 

WHO TO CONTACT

Phyllis Smith
Finance Director
704.893.2624
phyllis.smith@fbcit.org